About kingpower

King Power is a Thai duty-free retailer, which operates the duty-free shops at Thailand’s major international airports. The company was founded in 1989 by Vichai Srivaddhanaprabha, who sadly passed away in a helicopter crash in 2018. King Power is a significant contributor to the Thai economy and is one of the largest duty-free retailers in Asia.

In addition to its duty-free business, King Power also owns the Leicester City Football Club, which plays in the English Premier League. The company has expanded its business operations beyond Thailand and now operates duty-free shops in other countries such as the UK and China.

King Power has faced some controversies over the years, including allegations of corruption and a lack of transparency in its business practices. However, the company has stated that it is committed to operating with integrity and has taken steps to address these concerns.

Products

 

As a duty-free retailer, King Power offers a wide range of products, including:

  • Fragrances and cosmetics: King Power offers a variety of perfumes, colognes, skincare products, and makeup from leading brands such as Chanel, Dior, Estée Lauder, and Lancôme.
  • Alcohol: King Power has an extensive selection of alcoholic beverages, including wines, spirits, and beers, from popular brands such as Johnnie Walker, Hennessy, and Dom Perignon.
  • Tobacco: The retailer also offers a range of tobacco products, including cigarettes, cigars, and tobacco accessories.
  • Fashion and accessories: King Power has a wide range of luxury fashion and accessories from brands such as Burberry, Gucci, Prada, and Salvatore Ferragamo.
  • Watches and jewelry: The retailer also sells a range of watches and jewelry from renowned brands such as Rolex, Cartier, and Tiffany & Co.
  • Confectionery and food: King Power offers a variety of confectionery and food products, including chocolates, snacks, and Thai delicacies.
  • Electronics: The retailer also sells electronics products such as smartphones, laptops, and cameras from popular brands such as Apple, Samsung, and Sony.

Note that the availability of products may vary depending on the location of the King Power store.

Prices

As a duty-free retailer, King Power offers products at tax-free prices, which are typically lower than prices offered in regular retail stores. The tax-free prices are due to the exemption of taxes and duties that would otherwise apply to the products.

The prices of products at King Power may vary depending on the brand, model, and location of the store. However, it is worth noting that the prices offered by King Power are generally competitive compared to other duty-free retailers.

It’s important to keep in mind that the prices offered at duty-free shops are only available to passengers who are leaving the country or arriving in the country on an international flight. Passengers must also comply with customs regulations regarding the amount and value of goods that can be brought into or taken out of the country without paying additional duties or taxes.

Promotions & Discounts

King Power often offers promotions and discounts to its customers, particularly during holiday seasons and major events such as Chinese New Year, Songkran Festival, and Black Friday. These promotions and discounts can vary depending on the store location and the products being sold.

Some of the common types of promotions and discounts that King Power offers include:

  • Buy-one-get-one-free offers: King Power sometimes offers buy-one-get-one-free promotions on selected products such as fragrances, cosmetics, and confectionery.
  • Bundle offers: Customers may be offered a discount when purchasing a bundle of products, such as a set of perfumes or a collection of chocolates.
  • Credit card promotions: King Power may partner with credit card companies to offer exclusive discounts or cashback offers to customers who use their credit cards to make purchases.
  • Seasonal discounts: During holiday seasons, King Power may offer discounts on products such as chocolates, wines, and spirits.
  • Brand-specific promotions: King Power may offer discounts on selected brands, such as a 20% discount on all products from a particular fashion brand.

It’s important to note that the availability of promotions and discounts may vary depending on the location of the King Power store, and certain promotions may only be available for a limited time. Customers can check the King Power website or contact their local store to learn about current promotions and discounts.

Shipping & Returns

As a duty-free retailer, King Power mainly operates in airport locations, where customers can buy products while traveling internationally. Therefore, King Power does not offer traditional shipping services for online purchases.

If a customer purchases a product from a King Power store and wishes to return it, the return policy may vary depending on the location and type of product purchased. In general, customers are advised to check the return policy of the specific King Power store where they made the purchase.

In some cases, King Power may offer refunds or exchanges for products that are damaged or faulty upon arrival, or if the wrong product is delivered. Customers may be required to provide proof of purchase and return the product in its original packaging.

It’s worth noting that customs regulations and restrictions may apply to certain products purchased from King Power, particularly for customers who are bringing these products into their home country. Customers should check the customs regulations of their home country before making a purchase to ensure they comply with all rules and regulations.

Is kingpower Legit?

Yes, King Power is a legitimate company and a well-known duty-free retailer based in Thailand. The company was founded in 1989 and has since become one of the leading duty-free retailers in Asia, operating multiple stores in Thailand, as well as in other countries such as the UK and Macau.

King Power is licensed by the Thai government to operate duty-free retail businesses in Thailand and has been awarded numerous accolades for its business practices and contributions to the Thai economy.

King Power also partners with many reputable brands in the industry and has established strong relationships with suppliers and distributors worldwide. The company is committed to providing high-quality products and services to its customers, as well as promoting sustainable practices in its operations.

Overall, King Power is a legitimate and reputable company that has established a strong presence in the duty-free retail industry, and is recognized as a leading retailer in Thailand and beyond.

Is kingpower Safe?

As a reputable and well-established company, King Power takes various measures to ensure the safety of its customers and their personal information. The company has implemented various security protocols and technology to protect customer data and prevent unauthorized access or misuse of information.

When making purchases in-store or online, customers can use various payment methods such as credit cards, debit cards, and electronic wallets, which are processed using secure payment gateways that encrypt sensitive information.

King Power also adheres to various safety and health protocols to ensure the safety of its employees and customers, particularly during the COVID-19 pandemic. These measures include regular cleaning and disinfection of stores, providing hand sanitizers, and enforcing social distancing and face mask wearing.

However, as with any retail or online shopping experience, customers should take necessary precautions to protect themselves, such as using strong passwords, avoiding public Wi-Fi networks, and monitoring their accounts for suspicious activity. Overall, King Power is a safe and trustworthy company that prioritizes the safety and security of its customers and their personal information.

Where to Buy

King Power operates multiple duty-free retail stores in Thailand, including in Bangkok, Phuket, Pattaya, Chiang Mai, and Hat Yai. These stores are primarily located within international airports and cater to travelers departing or arriving on international flights.

In addition to its physical stores, King Power also has an online shopping platform that allows customers to browse and purchase products from the comfort of their own homes. The online store offers a wide selection of products, including cosmetics, fragrances, fashion items, watches, jewelry, and more.

Customers can visit the King Power website to shop online or to find information about store locations, opening hours, and products available at each store. It’s important to note that duty-free shopping is only available to passengers who are leaving the country or arriving on an international flight, and customers may be required to show proof of travel when making a purchase.

Overall, King Power provides a convenient and reliable option for travelers and shoppers looking for tax-free products at competitive prices, both in-store and online.

Customer Support

 

King Power provides customer support services to assist customers with any inquiries or issues they may have. Customers can contact King Power’s customer support team through various channels, including:

  • Phone: Customers can call King Power’s customer service hotline for assistance with their purchases or inquiries. The hotline numbers can be found on the King Power website or on the back of their receipt.
  • Email: Customers can email King Power’s customer support team to report any issues or seek assistance with their purchases. The email address can be found on the King Power website.
  • Live Chat: King Power’s website also offers a live chat feature where customers can chat with a customer service representative in real-time to get immediate assistance.
  • Social Media: Customers can also reach out to King Power through their social media channels, including Facebook, Twitter, and Instagram.

King Power’s customer support team is available during regular business hours, and response times may vary depending on the channel used to contact them. The company is committed to providing prompt and helpful customer service to ensure customer satisfaction.

Pros & Cons

Pros of King Power:

  • Wide selection of products: King Power offers a diverse range of products across different categories, including cosmetics, fragrances, fashion items, watches, jewelry, and more.
  • Competitive prices: As a duty-free retailer, King Power offers tax-free prices on products, which can be significantly lower than retail prices in traditional stores.
  • Convenience: With physical stores located within international airports and an online shopping platform, King Power provides a convenient option for travelers and shoppers to purchase products.
  • Customer support: King Power provides various channels for customers to seek assistance with their purchases or inquiries, including phone, email, live chat, and social media.

Cons of King Power:

  • Limited locations: King Power stores are primarily located within international airports, which may be inconvenient for customers who do not have access to these locations.
  • Duty-free restrictions: Customers may be required to show proof of travel when making a purchase at a King Power store, which limits the accessibility of products to international travelers.
  • Shipping restrictions: King Power does not offer traditional shipping services for online purchases, as it primarily operates in airport locations.
  • Availability of products: The availability of products may vary depending on the location and timing of the customer’s visit, as King Power stores may run out of certain products or offer limited selections of some items.

Conclusion

King Power is a well-established and reputable duty-free retailer that offers a wide selection of products across different categories, including cosmetics, fragrances, fashion items, watches, jewelry, and more. With physical stores located within international airports and an online shopping platform, King Power provides a convenient option for travelers and shoppers to purchase products at competitive tax-free prices. Additionally, King Power provides customer support services through various channels, including phone, email, live chat, and social media.

However, customers should be aware of the limited accessibility of King Power stores, which are primarily located within international airports and may require proof of travel for duty-free shopping. Additionally, King Power does not offer traditional shipping services for online purchases, and the availability of products may vary depending on the location and timing of the customer’s visit. Despite these limitations, King Power remains a reliable and convenient option for travelers and shoppers looking to purchase tax-free products at competitive prices.

FAQ

 

  • What is King Power?
    King Power is a duty-free retailer that operates multiple stores in Thailand, primarily located within international airports. The company offers a wide selection of products across different categories, including cosmetics, fragrances, fashion items, watches, jewelry, and more.
  • Where are King Power stores located?
    King Power stores are primarily located within international airports in Thailand, including Bangkok, Phuket, Pattaya, Chiang Mai, and Hat Yai.
  • Can anyone purchase products from King Power?
    King Power’s duty-free shopping is only available to passengers who are leaving the country or arriving on an international flight. Customers may be required to show proof of travel when making a purchase.
  • Does King Power offer traditional shipping services for online purchases?
    No, King Power primarily operates in airport locations and does not offer traditional shipping services for online purchases.
  • Does King Power offer promotions and discounts?
    Yes, King Power offers promotions and discounts on a regular basis, which can be found on their website or social media channels.
  • How can customers contact King Power’s customer support team?
    Customers can contact King Power’s customer support team through various channels, including phone, email, live chat, and social media.