Kiwi.com is an online travel agency and metasearch engine that specializes in flight bookings and travel solutions. It was founded in 2012 and is based in the Czech Republic. Kiwi. com offers a unique approach to travel planning by providing users with the ability to create itineraries using multiple airlines, including low-cost carriers, and combining them into a single booking.
Here are some key features and services offered by Kiwi.com:
- Flight Bookings: Kiwi. com allows users to search for flights, compare prices, and book tickets for domestic and international travel. It provides a user-friendly interface where you can input your departure and arrival destinations, travel dates, and preferences to find the best available options.
- Virtual Interlining: One of the standout features of Kiwi. com is its virtual interlining technology. It enables travelers to combine flights from different airlines that don’t have official partnerships or offer connecting flights. Kiwi.com takes care of the logistics, including baggage transfers and potential compensation if there are delays or missed connections.
- Price Guarantee: Kiwi.com offers a unique feature called the Kiwi. com Guarantee, which provides protection to travelers in case of flight disruptions, cancellations, or delays. They take responsibility for finding an alternative flight or providing compensation for missed connections, ensuring travelers reach their destinations.
- Additional Services: In addition to flights, Kiwi. com also provides services for booking accommodation, car rentals, and other travel-related options. These services are designed to offer a comprehensive travel experience for users.
- Mobile App: Kiwi. com has a mobile app available for iOS and Android devices, allowing travelers to search and book flights on the go. The app provides a seamless experience with features like real-time notifications, boarding pass storage, and itinerary management.
It’s worth noting that while Kiwi. com aims to provide affordable and flexible travel options, it’s important to review the terms and conditions of each booking, as the policies may vary depending on the airlines involved.
What transport can you book with Kiwi?
Kiwi. com offers a variety of transportation options that you can book through their platform. While flight bookings are their primary focus, they also provide other transport options to enhance your travel experience. Here are the main types of transport you can book with Kiwi.com:
- Flights: Kiwi.com specializes in flight bookings, allowing you to search for and book flights from various airlines, including both traditional carriers and low-cost airlines. They offer a wide range of domestic and international flight options.
- Trains: Kiwi. com expanded its services to include train bookings as well. You can search for and book train tickets for select routes within certain countries through their platform. The availability of train tickets may vary depending on the region and specific routes.
- Buses: Kiwi. com also offers bus bookings for certain destinations. You can find and book bus tickets for specific routes, particularly within Europe and select countries worldwide. Bus travel can be a cost-effective and convenient option for shorter distances.
- Rental Cars: Kiwi. com provides the ability to book rental cars through their platform. You can compare prices and choose from a range of car rental companies at your desired destination. Renting a car can give you flexibility and independence in exploring your chosen location.
It’s important to note that the availability of transport options may vary depending on the specific location, routes, and airlines or transportation providers partnered with Kiwi. com. Additionally, the range of options for train, bus, and rental car bookings may be more limited compared to their extensive flight offerings.
When using Kiwi. com, you can take advantage of their search and booking features to find and secure transportation options that suit your travel needs and preferences.
Remember to review the details and terms of each booking carefully, including baggage allowances, travel restrictions, cancellation policies, and any additional fees or requirements specific to the chosen transportation mode or provider.
As always, it’s advisable to visit the official Kiwi.com website or contact their customer support for the most accurate and up-to-date information on the available transport options and booking process.
Advantages of Kiwi
Kiwi. com offers several advantages and unique features that can benefit travelers. Here are some key advantages of using Kiwi. com for your travel bookings:
- Virtual Interlining: One of the standout features of Kiwi. com is its virtual interlining technology. It allows you to combine flights from different airlines that do not have official partnerships or offer connecting flights. This feature provides more flexibility in creating itineraries, potentially leading to cost savings and access to a wider range of flight options.
- Price Guarantee: Kiwi.com offers a Price Guarantee, which provides protection to travelers in case of flight disruptions, cancellations, or delays. If you experience any issues with your flight, Kiwi. com takes responsibility for finding an alternative flight or providing compensation for missed connections. This added level of assurance can offer peace of mind when booking through Kiwi. com.
- Comprehensive Search: Kiwi. com’s platform provides a comprehensive search functionality, allowing you to search and compare flights from various airlines and travel providers. This saves you time and effort by providing a single platform to explore different options, compare prices, and find the best deals for your desired itinerary.
- User-Friendly Interface: Kiwi. com’s website and mobile app offer a user-friendly interface that makes it easy to search, book, and manage your travel arrangements. The platform provides clear information, including flight details, pricing, and available amenities, helping you make informed decisions when planning your trip.
- Additional Services: In addition to flights, Kiwi. com offers additional services such as accommodation bookings, car rentals, and other travel-related options. This allows you to conveniently handle multiple aspects of your trip in one place, saving you time and simplifying the travel planning process.
- Mobile App: Kiwi. com has a mobile app available for iOS and Android devices, providing a convenient way to search, book, and manage your travel on the go. The app offers features like real-time notifications, boarding pass storage, and itinerary management, enhancing your overall travel experience.
- Competitive Prices: Kiwi. com aims to provide competitive prices for flights and other travel services. Their platform allows you to compare prices and find deals from different airlines, including low-cost carriers, potentially offering cost savings compared to traditional booking methods.
It’s important to note that while Kiwi.com offers these advantages, it’s always recommended to carefully review the terms and conditions of each booking and familiarize yourself with any specific policies or requirements from the airlines or travel providers involved.
How to book a ticket on Kiwi ?
To book a ticket on Kiwi. com, follow these general steps:
- Visit the Kiwi.com website: Open your web browser and go to the official Kiwi.com website.
- Enter your travel details: On the homepage or the flight search page, enter your departure and destination airports or cities, travel dates, number of passengers, and any other relevant information.
- Choose your flight: Review the search results that appear based on your entered details. You can sort and filter the results based on factors like price, duration, departure time, or number of stops. Click on a specific flight option to see more details.
- Review flight details: Once you select a flight, you’ll be presented with more information, including the airline, flight times, layovers (if any), baggage allowances, and other important details. Make sure to review this information carefully.
- Add extras (if needed): Depending on the airline and your preferences, you may have the option to add extras such as checked baggage, seat selection, or travel insurance. Review the available options and select any extras you require.
- Proceed to payment: After confirming the flight details and any additional options, click on the “Continue” or “Proceed to Payment” button to proceed to the payment page.
- Enter passenger details: On the payment page, you’ll be prompted to enter the passenger details, including names, contact information, and any other required information. Ensure that you provide accurate and up-to-date information.
- Complete the payment: Choose your preferred payment method (such as credit/debit card or PayPal) and follow the instructions to complete the payment process. Provide the necessary payment details and confirm the booking.
- Receive booking confirmation: After the payment is processed, you will receive a booking confirmation with your itinerary details and any additional instructions. Make sure to save or print this confirmation for your reference.
- Manage your booking: You can typically manage your booking, make changes, or view your itinerary by accessing the “Manage Booking” or “My Trips” section on the Kiwi. com website. You may need to enter your booking reference or login to your Kiwi.com account to access these features.
It’s important to note that the specific steps and user interface may vary slightly on the Kiwi.com website or mobile app. If you encounter any issues or have questions during the booking process, it’s recommended to refer to the help resources on the Kiwi.com website or contact their customer support for assistance.
Is it safe to use Kiwi ?
Using Kiwi. com is generally considered safe, but it’s important to exercise caution and take necessary precautions when making any online travel bookings. Here are some factors to consider regarding the safety of using Kiwi.com:
- Secure Website: Kiwi. com employs industry-standard security measures to protect the personal and financial information of its users. The website uses encryption technology to ensure that your data is transmitted securely. However, it’s always a good practice to look for the padlock symbol in the browser’s address bar, indicating a secure connection (HTTPS) when entering sensitive information.
- Reputable Company: Kiwi. com is a well-established online travel agency that has been operating since 2012. It has gained recognition and popularity in the travel industry. However, as with any online service, it’s advisable to read reviews and do some research to ensure that you are comfortable with the company’s reputation and track record.
- Payment Security: Kiwi.com offers various secure payment options, including credit/debit cards and PayPal. These payment methods usually provide an added layer of security and buyer protection. It’s important to follow safe online shopping practices, such as avoiding public Wi-Fi networks and using secure connections, when making any online payments.
- Booking Protection: Kiwi.com provides a Price Guarantee and additional protection through their Kiwi. com Guarantee in case of flight disruptions, cancellations, or delays. This can offer some assurance and support in resolving any issues that may arise during your travel.
- Terms and Conditions: Before making any bookings, it’s essential to carefully review the terms and conditions provided by Kiwi. com. Pay attention to the policies regarding cancellations, refunds, changes, and any additional fees or restrictions that may apply. Being aware of these terms will help you understand your rights and responsibilities as a traveler.
- Customer Support: Kiwi. com has a customer support team that can assist you with any inquiries, issues, or concerns you may have. They can be reached through various channels, such as email or phone, depending on the support options provided by Kiwi.com.
While Kiwi. com strives to provide a reliable and secure platform, it’s important to note that unforeseen circumstances, such as airline schedule changes or disruptions, can occur. It’s advisable to stay informed about travel advisories, monitor your bookings, and maintain open communication with both Kiwi.com and the airlines involved to address any potential issues.
Remember to use your best judgment, practice safe online habits, and ensure that you are comfortable with the terms and conditions before making any bookings through Kiwi.com or any other online travel agency.
If you need support or assistance with any aspect of using Kiwi. com, there are several ways to get in touch with their customer support team. Here are some options:
- Help Center: Visit the Kiwi.com Help Center on their website. It provides a comprehensive knowledge base with answers to frequently asked questions and helpful articles. You can browse through the topics or use the search function to find information related to your query.
- Contact Form: Kiwi. com offers a contact form on their website where you can submit your questions or concerns. Fill out the form with the required details, including your name, email address, booking reference (if applicable), and a description of your issue. The customer support team will review your inquiry and provide a response via email.
- Phone Support: Kiwi .com may offer phone support in certain regions. Check their website for the phone numbers provided for your specific location. Calling the appropriate number allows you to speak directly with a customer support representative who can assist you with your inquiries or issues.
- Social Media: Kiwi. com maintains a presence on social media platforms like Facebook, Twitter, and Instagram. You can reach out to them through these channels by sending a direct message or posting your question publicly. Keep in mind that social media responses may take longer than other support methods.
When contacting Kiwi.com’s customer support, it’s helpful to have relevant information readily available, such as your booking reference, travel dates, and any specific details related to your inquiry. This will assist the support team in providing you with accurate and efficient assistance.
It’s important to note that the availability and specific methods of customer support may vary based on your location and the time of your inquiry. It’s recommended to visit the official Kiwi. com website and navigate to their “Contact” or “Support” section to find the most up-to-date and accurate information on how to reach their customer support team.
What is Kiwi.com?
Kiwi. com is an online travel agency and metasearch engine that specializes in flight bookings. They offer a unique virtual interlining feature, allowing travelers to combine flights from different airlines to create seamless itineraries.
How does virtual interlining work?
Virtual interlining is a technology developed by Kiwi. com that enables travelers to combine flights from different airlines that do not have official partnerships. Kiwi. com takes care of the logistics, including baggage transfers and compensation for missed connections, providing a hassle-free travel experience.
Can I book hotels and rental cars through Kiwi.com?
Yes, Kiwi.com offers additional travel services such as hotel bookings and rental cars. You can find and book accommodation and rental cars on their platform to complete your travel arrangements.
What is the Kiwi.com Guarantee?
The Kiwi. com Guarantee is a feature that provides protection to travelers in case of flight disruptions, cancellations, or delays. Kiwi.com takes responsibility for finding alternative flights or providing compensation for missed connections, ensuring that travelers reach their destinations.
How can I manage my booking on Kiwi.com?
You can typically manage your booking on Kiwi. com by accessing the “Manage Booking” or “My Trips” section on their website. You may need to enter your booking reference or log in to your Kiwi.com account to access your itinerary, make changes, or view additional details.
Is it safe to use Kiwi.com?
Using Kiwi .com is generally considered safe. They employ industry-standard security measures to protect user information, and they offer secure payment options. However, it’s always important to review and follow safe online practices when making any online transactions.
How can I contact Kiwi.com customer support?
You can reach out to Kiwi.com customer support by visiting their website and accessing their Help Center or Contact page. They may provide a contact form, phone numbers (based on your location), or support through social media channels.
What are the accepted payment methods on Kiwi.com?
Kiwi. com typically accepts various payment methods, including major credit cards (Visa, Mastercard, American Express), debit cards, and PayPal. The available payment options may vary depending on your location and the specific booking.