Auchan is the online retail platform of Auchan, one of the largest retail chains in the world. Auchan operates a network of hypermarkets, supermarkets, and convenience stores in numerous countries, including France.

Auchan serves as an e-commerce website where customers can shop for a wide range of products, including groceries, electronics, household goods, clothing, beauty products, and more. The platform offers convenience by allowing customers to browse and purchase items from the comfort of their homes and have them delivered to their doorstep.


Auchan offers a wide range of products across various categories. Here are some of the main product categories available on Auchan:

  • Groceries: Auchan provides a comprehensive selection of groceries, including fresh produce, dairy products, meat, seafood, bakery items, pantry staples, snacks, beverages, and more.
  • Electronics: Customers can find a variety of electronic products such as televisions, smartphones, laptops, tablets, cameras, audio equipment, gaming consoles, and accessories.
  • Home and Kitchen: This category includes home appliances (refrigerators, washing machines, vacuum cleaners, etc.), kitchen appliances (microwaves, blenders, coffee machines, etc.), cookware, utensils, home decor, furniture, bedding, and other household essentials.
  • Fashion and Accessories: Auchan offers clothing, shoes, and accessories for men, women, and children. This includes apparel for different occasions, footwear, jewelry, bags, and accessories like belts, hats, and sunglasses.
  • Beauty and Personal Care: Customers can find a range of beauty and personal care products, including skincare, hair care, makeup, fragrances, personal hygiene products, grooming essentials, and more.
  • Baby and Child: This category features products for infants and children, including baby care items, diapers, baby food, toys, clothing, car seats, strollers, and other childcare essentials.
  • Sports and Leisure: Auchan offers sporting goods, fitness equipment, outdoor gear, camping supplies, bicycles, toys, games, and recreational items for both adults and children.
  • DIY and Home Improvement: Customers can find tools, hardware, paints, electrical equipment, garden supplies, and other products for do-it-yourself projects and home improvement tasks.
  • Books, Music, and Movies: Auchan has a selection of books, e-books, music CDs, vinyl records, DVDs, Blu-rays, and other forms of entertainment media.
  • Pet Supplies: This category includes food, treats, accessories, grooming products, and other supplies for pets such as dogs, cats, birds, fish, and small animals.


Prices on Auchan can vary depending on various factors, including promotions, discounts, seasonal sales, and regional differences.

To get the most accurate and up-to-date pricing information for products on Auchan, I recommend visiting the website directly. Auchan typically displays the prices of products on their respective product pages. You can browse through the different categories, select a specific product, and view its current price.

Keep in mind that prices may be subject to change, and it’s always a good idea to check for any applicable discounts or promotions that may be available on the website. Additionally, Auchan may offer loyalty program benefits or special pricing for certain products, so it’s worth exploring those options as well.

By visiting Auchan directly, you’ll be able to access the most accurate and current pricing information for the products you’re interested in purchasing.

Promotions & Discounts

Auchan regularly features promotions and discounts to provide customers with savings opportunities. Here are some common types of promotions and discounts you may find on Auchan:

  • Sale Events: Auchan often holds sale events throughout the year, such as seasonal sales, holiday sales, and clearance sales. During these events, you can find discounted prices on a wide range of products.
  • Weekly Deals: Auchan may offer weekly deals or special promotions on selected items. These deals can include discounts, buy-one-get-one-free offers, or reduced prices for a limited time.
  • Coupon Codes: Auchan may occasionally provide coupon codes that customers can apply at checkout to receive discounts or additional savings on their purchases. These coupon codes are usually shared through promotional emails or displayed on the website.
  • Loyalty Program Benefits: Auchan has a loyalty program called “Waaoh!” that offers various benefits to its members. These benefits can include exclusive discounts, special offers, early access to promotions, and the accumulation of loyalty points that can be redeemed for discounts or rewards.
  • Bundle Offers: Auchan may bundle certain products together and offer them at a discounted price. For example, you might find bundle deals for electronics, where purchasing a TV and a soundbar together results in a lower overall price compared to buying them separately.
  • Free Shipping: Auchan may offer free shipping on orders that meet specific criteria, such as a minimum purchase amount or for certain products or categories.

To stay informed about the latest promotions and discounts on Auchan, you can visit the website’s homepage, check their dedicated “Promotions” or “Deals” section, subscribe to their newsletter for updates, or follow Auchan’s social media channels where they often announce special offers.

Shipping & Returns

Shipping and returns policies on Auchan may vary based on several factors, including your location, the type of product, and the specific terms and conditions set by Auchan. While I can provide a general overview, it’s important to review the official Auchan website or contact their customer support for the most accurate and up-to-date information.


  • Delivery Options: Auchan typically offers home delivery services. The available delivery options may include standard delivery, express delivery, or same-day/next-day delivery, depending on your location and the products you are ordering.
  • Shipping Costs: The cost of shipping can vary depending on factors such as the size, weight, and destination of the package. Some orders may qualify for free shipping if they meet certain criteria, such as a minimum purchase amount or specific promotions.
  • Delivery Timeframe: The estimated delivery timeframe will depend on the shipping method chosen and your location. Auchan usually provides an estimated delivery date during the checkout process or in the order confirmation.
  • Tracking: Auchan may provide order tracking information, allowing you to monitor the progress of your shipment. You can typically find tracking details in your order history or through a tracking link provided via email.


  • Return Policy: Auchan typically has a return policy that allows customers to return products within a certain timeframe from the date of purchase. The specific return window and conditions may vary depending on the type of product. It’s important to check the return policy for each item, as some products may have different return requirements or restrictions.
  • Return Process: To initiate a return, you may need to contact Auchan’s customer support or use their online return portal. They will guide you through the return process and provide instructions on how to return the item.
  • Refunds: Once the returned item is received and inspected, Auchan will usually process the refund. The refund may be issued to the original payment method used during the purchase.
  • Return Shipping Costs: The responsibility for return shipping costs may vary depending on the reason for the return. In some cases, Auchan may provide a prepaid return shipping label, while in other cases, the customer may need to cover the return shipping costs.

Is Auchan Legit?

Yes, Auchan is a legitimate and well-established retail company. Auchan is a multinational retail group that operates a network of hypermarkets, supermarkets, and convenience stores in numerous countries worldwide. The company has been in operation for several decades and has a strong presence in the retail industry.

Auchan, the online retail platform of Auchan, is a legitimate e-commerce website where customers can shop for a wide range of products. It is the official online presence of Auchan, offering convenience and access to their products and services.

It’s important to note that while Auchan is a legitimate company, it’s always advisable to exercise caution and ensure you are using the official Auchan website or authorized channels for your transactions. This helps protect against potential scams or fraudulent websites that may try to imitate reputable brands. Always double-check the website’s URL, look for security measures (such as HTTPS encryption), and verify the website’s authenticity before making any purchases or sharing personal information.

Is Auchan Safe?

Auchan, as a reputable retail company, is generally considered safe to shop with. However, it’s important to follow standard online safety practices to ensure a secure shopping experience. Here are some tips to help you stay safe while using Auchan or any other online platform:

  • Official Website: Make sure you are using the official Auchan website, which is Auchan. Avoid clicking on suspicious links or accessing the website through unknown sources.
  • Secure Connection: Look for the “https://” prefix in the website’s URL, indicating that the connection is encrypted and secure. This helps protect your personal information during online transactions.
  • Account Security: Create a strong, unique password for your Auchan account and avoid sharing your login credentials with others. Enable two-factor authentication if it’s available for added security.
  • Privacy Policy: Review Auchan’s privacy policy to understand how your personal information is collected, used, and protected. Ensure you are comfortable with the data practices of the website.
  • Payment Security: Auchan typically offers secure payment options, such as credit cards, debit cards, and online payment platforms. Before entering your payment information, ensure that the website has appropriate security measures in place, such as secure payment gateways.
  • Phishing Awareness: Be cautious of phishing attempts, which involve fraudulent emails, messages, or websites that mimic legitimate companies to steal personal information. Be wary of unsolicited emails or requests for sensitive information and avoid clicking on suspicious links.
  • Reviews and Ratings: Before making a purchase, consider checking product reviews and ratings from other customers. This can provide insights into the quality of products and the reliability of the seller.
  • Updated Antivirus Software: Keep your computer or device protected with up-to-date antivirus software to help prevent malware or other security threats.
  • Customer Support: If you have any concerns or questions about the safety or security of Auchan, reach out to Auchan’s customer support. They can provide you with accurate information and address any issues or inquiries.

Where to Buy

Auchan products can be purchased through various channels, including:

  • Auchan Stores: Auchan operates a network of physical stores, including hypermarkets, supermarkets, and convenience stores. You can visit your nearest Auchan store to browse and purchase products directly.
  • Auchan’s official online retail platform, Auchan, allows customers to shop for a wide range of products from the comfort of their homes. You can visit Auchan, browse through the different categories, select products, and make purchases online. The website offers delivery services to have your orders shipped to your preferred address.
  • Auchan Marketplace: Auchan also features a marketplace where third-party sellers offer their products. You can explore the Auchan Marketplace section on Auchan to find additional products and sellers.
  • Auchan Mobile App: Auchan may have a dedicated mobile app that allows customers to shop conveniently from their smartphones or tablets. You can check your device’s app store (such as the App Store for iOS or Google Play Store for Android) to see if Auchan has a mobile app available for download.

It’s worth noting that the availability of products and services may vary depending on your location. Additionally, Auchan may have partnerships or affiliations with other retailers or online platforms, expanding the options for purchasing Auchan products. Therefore, it’s always a good idea to check the official Auchan website, visit physical stores, or inquire with customer support for the most accurate and up-to-date information on where to buy Auchan products in your specific area.

Customer Support

Auchan provides customer support services to assist customers with their inquiries, concerns, and assistance needs. Here are some ways to contact Auchan’s customer support:

  • Phone Support: Auchan may have a dedicated customer support phone line that you can call to speak with a customer service representative. The phone number for customer support is typically provided on the Auchan website or on your purchase receipt.
  • Email Support: Auchan may offer an email support option where you can send your inquiries or concerns via email. Look for the appropriate email address on the Auchan website or contact page.
  • Live Chat: Auchan might have a live chat feature available on their website, allowing you to have real-time text-based conversations with a customer support agent. This can be a convenient option for getting quick responses to your questions.
  • Social Media: Auchan may have official social media accounts on platforms such as Facebook, Twitter, or Instagram. You can reach out to Auchan’s customer support through direct messages or by commenting on their posts.
  • Help Center or FAQs: Auchan may have a help center or frequently asked questions (FAQs) section on their website. This resource can provide answers to common inquiries and guidance on various topics.

Pros & Cons

Pros of Auchan:

  • Wide Range of Products: Auchan offers a diverse selection of products across various categories, including groceries, electronics, home and kitchen items, fashion, beauty, baby products, sports and leisure items, and more. This provides customers with a one-stop shopping destination for their needs.
  • Convenient Online Shopping: Auchan allows customers to shop conveniently from their homes or on the go through their website. The online platform provides easy browsing, product information, and secure online payment options.
  • Promotions and Discounts: Auchan regularly features promotions, discounts, and special offers, allowing customers to save money on their purchases. This can include seasonal sales, weekly deals, loyalty program benefits, and bundle offers.
  • Home Delivery: Auchan offers home delivery services, providing convenience for customers who prefer to have their purchases delivered to their doorstep. They may also offer various delivery options, including express or same-day delivery in some areas.
  • Physical Store Integration: Auchan is associated with Auchan’s physical stores, allowing customers to benefit from services like in-store pickup or returns. This integration provides flexibility and options for customers.

Cons of Auchan:

  • Limited Geographic Availability: Auchan’s online services, including Auchan, may have limitations on geographic availability. The delivery services and product offerings may vary depending on your location, and some services may not be available in certain areas.
  • Stock Availability: Like any retailer, Auchan may occasionally experience stock shortages or delays in product availability. Some popular or seasonal items may sell out quickly, which can be frustrating for customers.
  • Return Process: The return process on Auchan may involve certain steps and conditions, which can vary depending on the type of product. Customers may need to follow specific procedures and bear the responsibility for return shipping costs in some cases.
  • Website Experience: The user experience and interface of Auchan may vary, and some customers may find certain aspects of the website, such as navigation or search functionality, less intuitive or user-friendly.
  • Customer Support Availability: While Auchan provides customer support services, the availability and responsiveness of customer support may vary based on the time of day, volume of inquiries, or other factors. Some customers may experience delays or difficulties in getting prompt assistance.


Auchan is the online retail platform of Auchan, a reputable multinational retail group. It offers a wide range of products across various categories, allowing customers to conveniently shop for their needs. Auchan provides the convenience of online shopping, with options for home delivery and integration with Auchan’s physical stores.

The website often features promotions and discounts, providing opportunities for customers to save money on their purchases. While Auchan has its advantages, such as a diverse product selection and convenient shopping experience, there are some potential drawbacks, including limited geographic availability, potential stock shortages, and certain aspects of the return process.