Premier Inn is a British hotel chain that operates more than 800 hotels across the UK and Ireland, as well as some properties in Germany and the Middle East. They offer affordable accommodation with comfortable rooms, high-quality beds, and a range of amenities such as free Wi-Fi, on-site restaurants, and 24-hour reception.

Premier Inn is part of the Whitbread group, which also owns other hospitality brands such as Beefeater, Brewers Fayre, and Table Table. The company’s mission is to provide guests with a great night’s sleep, excellent value for money, and friendly service.

If you have any specific questions about Premier Inn or its services, feel free to ask and I’ll do my best to provide you with the information you need.

Premier Inn offers a range of features and amenities to make your stay as comfortable and convenient as possible. Some of the key features of Premier Inn hotels include:

  1. Comfortable Rooms: Premier Inn offers clean and comfortable rooms with high-quality beds, blackout curtains, and free Wi-Fi. Rooms are designed to provide a relaxing space for guests to unwind and get a good night’s sleep.
  2. On-site Restaurants: Many Premier Inn hotels have on-site restaurants serving a range of dishes, including traditional British cuisine, international favorites, and healthy options. Guests can enjoy breakfast, lunch, and dinner without having to leave the hotel.
  3. 24-hour Reception: Premier Inn operates 24-hour reception desks in all its hotels, ensuring that guests can check in and out at any time of day or night. The reception staff are friendly and knowledgeable and can provide assistance with any queries or requests.
  4. Family-Friendly: Premier Inn is a family-friendly hotel chain, with many hotels offering family rooms and facilities such as cots and high chairs. Children under 16 can also stay and eat breakfast for free when accompanied by an adult.
  5. Business Facilities: Premier Inn offers a range of business facilities, including meeting rooms, conference facilities, and free Wi-Fi throughout the hotel. Business travelers can also take advantage of the Premier Inn Business Account, which offers a range of benefits and discounts.

These are just some of the features and amenities that Premier Inn offers. The exact facilities available may vary depending on the specific hotel and location.


The prices of Premier Inn hotels can vary depending on a variety of factors, including the location of the hotel, the time of year, and the demand for rooms. Generally, Premier Inn offers affordable and competitive prices for their rooms, with rates starting from around £35-£50 per night for a standard room.

However, prices can increase during peak travel periods, such as holidays or major events, and may also be affected by the level of demand in the area. Premier Inn also offers flexible rates, which can vary depending on the time of booking and the cancellation policy selected.

To get an accurate idea of the prices for a specific Premier Inn hotel, you can visit their official website or use their mobile app to search for available rooms and rates. You can also check for any special deals or promotions that may be available, such as discounts for longer stays or advanced bookings.

Promotions & Discounts

Premier Inn regularly offers promotions and discounts to their customers, allowing them to save money on their stays. Here are some ways you can find promotions and discounts for Premier Inn:

  1. Official Website: Check Premier Inn’s official website for any current promotions or special offers. They often have discounts for advance bookings, weekend stays, and longer stays.
  2. Premier Inn Business Account: If you’re a business traveler, you can sign up for a Premier Inn Business Account to receive exclusive discounts, rewards, and benefits.
  3. Email Newsletter: Sign up for Premier Inn’s email newsletter to receive updates on promotions and discounts, as well as news and information about the company.
  4. Social Media: Follow Premier Inn on social media platforms like Facebook, Twitter, and Instagram to stay up-to-date with the latest promotions and discounts.
  5. Discount Websites: Check third-party websites that offer discount codes and vouchers for Premier Inn. These websites may have deals that aren’t available elsewhere.

It’s always a good idea to compare prices and check for promotions and discounts before booking a Premier Inn hotel. Keep in mind that some discounts may have restrictions or blackout dates, so be sure to read the terms and conditions carefully before booking.

Shipping & Returns

Premier Inn is a hotel chain and does not sell physical products, so there is no shipping or returns policy. Instead, guests book and pay for their hotel rooms in advance or at the hotel itself. Here is some information that may be useful when booking and canceling reservations at Premier Inn:

  1. Booking: To book a Premier Inn hotel room, you can do so online via their official website or mobile app, over the phone, or in person at the hotel’s reception desk. Payment is usually required in advance, although some flexible rates may allow for payment on arrival.
  2. Cancellation: If you need to cancel your reservation at Premier Inn, you can do so by contacting the hotel directly or through their official website or mobile app. The cancellation policy may vary depending on the type of rate selected and the time of cancellation, so be sure to check the terms and conditions carefully before booking.
  3. Refunds: If you cancel your reservation within the allowed time frame, you may be eligible for a refund. Refunds may be subject to a cancellation fee or other charges, depending on the terms and conditions of your booking.
  4. Amendments: If you need to make changes to your reservation, such as adjusting the dates or room type, you can do so through Premier Inn’s official website or mobile app or by contacting the hotel directly. Amendments may be subject to additional fees or charges, depending on the type of rate selected and the time of the change.

Premier Inn aims to provide guests with a flexible and hassle-free booking process, and their policies are designed to accommodate a range of needs and circumstances. If you have any specific questions or concerns about booking or canceling a reservation, it’s best to contact Premier Inn directly for assistance.

Is premierinn Legit?

Yes, Premier Inn is a legitimate hotel chain that operates over 800 hotels across the UK, Ireland, and Germany. It is owned by Whitbread PLC, one of the UK’s largest hospitality companies, which also owns other popular brands such as Costa Coffee and Beefeater.

Premier Inn has been in operation for over 30 years and has built a reputation for providing comfortable and affordable hotel rooms with high-quality service. The company has won numerous awards for its customer service, sustainability efforts, and employee satisfaction.

Premier Inn also takes security and privacy seriously, with measures in place to protect customer data and ensure safe and secure payment transactions. The company is fully compliant with relevant laws and regulations, such as the General Data Protection Regulation (GDPR) and the Payment Card Industry Data Security Standard (PCI DSS).

Premier Inn is a well-established and reputable hotel chain with a strong track record of providing quality service to its customers.

Is premierinn Safe?

Yes, Premier Inn is generally considered to be a safe hotel chain to stay at. The company takes the safety and security of its guests very seriously and has implemented various measures to ensure that guests are comfortable and secure during their stay.

Here are some ways that Premier Inn maintains safety and security at their hotels:

  1. Fire Safety: Premier Inn hotels are equipped with modern fire safety systems and regularly undergo fire safety training and drills to ensure staff are prepared to respond to emergencies.
  2. Security Measures: Premier Inn hotels have 24-hour front desk staff and CCTV surveillance systems in place to monitor common areas and provide an extra layer of security for guests.
  3. Health and Safety Protocols: Premier Inn has implemented additional health and safety protocols in response to the COVID-19 pandemic, such as enhanced cleaning and disinfection procedures, social distancing measures, and contactless check-in and check-out options.
  4. Training and Policies: Premier Inn staff undergo regular training on safety and security procedures and are equipped to handle emergency situations. The company also has policies in place to ensure that guests feel safe and comfortable during their stay.

While no hotel can guarantee absolute safety and security, Premier Inn has a solid reputation for providing a safe and comfortable experience for guests. If you have any specific safety concerns or requests, it’s best to contact the hotel directly to discuss your needs.

Where to Buy

You can book a roo at a Premier Inn hotel directly through their website, which is the most convenient and reliable option. You can also make a booking over the phone by calling their customer service line.

Additionally, you may be able to find deals and discounts for Premier Inn rooms through third-party booking sites such as Booking or Expedia. However, it’s important to note that booking through these sites may not always guarantee the same level of service and benefits as booking directly through the Premier Inn website.

If you are looking to book a room at a Premier Inn hotel in person, you can visit one of their hotel locations and speak with the front desk staff about availability and pricing. However, it’s recommended to book in advance to ensure that you secure a room and get the best rate possible.

Customer Support

Premier Inn provides several ways to contact their customer support team if you have any questions, concerns, or feedback about your stay or reservation. Here are the ways you can reach them:

  1. Phone: Premier Inn has a 24/7 customer service line that you can call for assistance. The phone number may vary depending on your location, so check the Premier Inn website for the correct number.
  2. Email: You can send an email to Premier Inn’s customer support team by using the contact form on their website. You should receive a response within a few business days.
  3. Social media: Premier Inn is active on social media platforms such as Twitter and Facebook, and you can send them a message or tweet if you need assistance.
  4. In-person: If you are currently staying at a Premier Inn hotel, you can speak with the front desk staff for assistance with any issues or concerns.

Premier Inn is known for providing excellent customer service and is committed to ensuring that their guests have a comfortable and enjoyable stay. If you have any questions or concerns, don’t hesitate to reach out to their customer support team for assistance.

Pros & Cons


  1. Affordable prices: Premier Inn is known for offering affordable room rates, making it an excellent option for budget-conscious travelers.
  2. Comfortable rooms: The hotel chain is known for providing comfortable and well-equipped rooms with amenities such as high-quality beds, free Wi-Fi, and flat-screen TVs.
  3. Convenient locations: Premier Inn hotels are located in convenient locations in cities and towns throughout the UK, making it easy to access local attractions and amenities.
  4. Excellent customer service: Premier Inn is known for providing excellent customer service, with friendly and helpful staff available 24/7 to assist with any needs or concerns.
  5. Family-friendly: Premier Inn is a popular choice for families, with family rooms available that can accommodate up to two adults and two children.


  1. Limited amenities: Premier Inn hotels typically do not offer amenities such as on-site restaurants or fitness centers, which may be important to some travelers.
  2. Basic room design: While Premier Inn rooms are comfortable and well-equipped, they may be considered basic in terms of design and decor.
  3. No loyalty program: Unlike some other hotel chains, Premier Inn does not offer a loyalty program, which may be a drawback for frequent travelers looking to earn rewards or discounts.
  4. Limited international presence: Premier Inn is primarily located in the UK and has limited international presence, which may be a drawback for travelers looking to stay at their hotels outside of the UK.

Premier Inn is a solid hotel chain that offers comfortable and affordable accommodations with excellent customer service. While it may not offer all of the amenities or rewards programs of some other hotel chains, it is a popular choice for budget-conscious travelers and families looking for a comfortable stay in a convenient location.


Premier Inn is a well-established hotel chain in the UK that offers affordable and comfortable accommodations in convenient locations. With a focus on excellent customer service, Premier Inn is a popular choice for travelers looking for a comfortable and hassle-free stay. While the hotel chain may have some drawbacks, such as limited amenities and no loyalty program, the overall value and quality of the accommodations make it a solid choice for budget-conscious travelers and families. If you are looking for a comfortable and affordable hotel option in the UK, Premier Inn is definitely worth considering.


  1. How do I make a reservation at Premier Inn?
    You can make a reservation at Premier Inn by visiting their website, calling their customer service line, or speaking with the front desk staff at one of their hotel locations.
  2. What amenities does Premier Inn offer?
    Premier Inn hotels typically offer amenities such as free Wi-Fi, high-quality beds, flat-screen TVs, and en suite bathrooms. However, they may not offer amenities such as on-site restaurants or fitness centers.
  3. Is Premier Inn pet-friendly?
    Premier Inn does not generally allow pets, but some hotels may allow service animals. Check with the specific hotel for their policy.
  4. Does Premier Inn offer breakfast?
    Premier Inn hotels typically offer a breakfast buffet for an additional charge. However, this may vary depending on the hotel location.
  5. Does Premier Inn offer airport shuttle service?
    Premier Inn hotels do not generally offer airport shuttle service, but some locations may have transportation options available. Check with the specific hotel for more information.
  6. Is Premier Inn suitable for families?
    Yes, Premier Inn is a popular choice for families and offers family rooms that can accommodate up to two adults and two children.
  7. Does Premier Inn have a loyalty program?
    No, Premier Inn does not currently offer a loyalty program.
  8. How can I contact Premier Inn customer support?
    You can contact Premier Inn customer support by phone, email, social media, or speaking with the front desk staff at one of their hotel locations.