Vistara aims at transforming the flying experience of travellers in india but are they also transforming the experience for traveling outside india? Let’s find out.
This is a review of vistara economy class flight – airbus a321nx, to help you decide if you should make this airlines a part of your international journey or not. Vistara airlines is a joint venture of tata sons and singapore airlines. It shares a good reputation among the domestic market in india.
I am on a vistara flight from delhi to doha and i will be sharing my experience through our rating system which measures in comfys (based on 30 comfort factors), the highest comfys we have ever awarded is to emirates, don’t forget to read that review here.
This airbus has a 3×3 seating arrangement and the width of seats is just fine, not great. It can accommodate people wearing xl, the seats are cushiony and can be reclined. For an international flight i would definitely expect a better seating.
The armrests are perfect, completely foldable (not at emegency exits). If you are lucky enough to get a vacant adjacent seat then put the armrest up and enjoy more space. The headrests are also foldable.
There is a usb port for charging your electronics which should be must with all the flights but it isn’t.
The overhead panel is standard. There are individual fans and lights for each passenger. All can be accessed through the entertainment system as well, adding to your comfort.
You must be wondering why am i mentioning about the overhead panel, i am because there are different panels on different flights. Check out emirates review or etihad airways review to find the difference. Some have bigger lights or no lights, some have fans and some don’t have and so on.
The tray table size is small but adequate.
The leg space is bad, making your flight not so comfortable. Choose front row/emergency seats or premium economy or above class if you want to fly international with vistara.
Also, like other airlines, you cannot upgrade your seats in the flight even if they are vacant. It has to be done before or at the time of collecting boarding passes.
If you compare the space between two rows in the picture above then you would notice that the row on the right has more leg space, it has because it is the emergency exit.
There is no foot rest but you can use the handle beneath your seat as a foot rest. It seems better than hanging your legs in the air or keeping your feet at the floor.
ENTERTAINMENT SYSTEM & MAGAZINE
Entertainment system is good. It offers good options to pass your time. You can choose between movies, tv shows, music, games, and flight maps.
I really like this feature where we can explore details about our flight. You can explore everything from flight direction to areas over which you are flying. You can check which city is on your left, right or ahead. You can also see cockpit’s view!
After a while movies/serials on my system were not playing properly. There was a lot of buffering, making it impossible to watch.
Taste of the food is fine, not great. You can choose your meal type on website prior to or while check-in. They serve alcohol on board.
Sheets are not provided but are available on request.
There is no camera view available, if you are not sure what i mean by this then definitely check out the review of emirates flight.
The plane was clean, maintained and so were the washrooms. They have 3 washrooms at one end which is great. Usually the washrooms become dirty by the end of the journey but these were clean.
SERVICE & RIDE
The hostess were good, kind and prompt. The ride was smooth, right from taking off to landing. I wanted to pay and upgrade my seats while i was on flight but this was against their policies. It has to be done on ground.
Gunjan, a crew member really helped me to get better seats. Crew members like her really make a positive difference to customer’s experience.
The web check-in is easy and the website works properly.
Vistara is a good arlines without a doubt but every customer has a priority list while picking up the right flight for them. I will pick this airlines again because of good service, Wi-Fi availability, good entertainment system and a good ride but next time I will make sure to pick better seats. Economy seats are just not good.